Yes, hand washing is better.
The best ways to clean your hands is by washing with soap and water or using hand sanitizer. While hand sanitizer removes most germs, it does not remove all germs from your hands, and studies show that soap and water are more effective at removing certain types of germs. That is why the CDC recommends washing your hands with soap and water whenever possible and using hand sanitizer if soap and water are not available.
Respiratory viruses such as COVID-19 spread when mucus or droplets containing the virus get into your body through your eyes, nose or throat. Most often, this happens through your hands. Hands are also one of the most common ways that the virus spreads from one person to the next. During a global pandemic, one of the cheapest, easiest, and most important ways to prevent the spread of a virus is to wash your hands frequently with soap and water.
The Smixin hand wash systems offer a fully automatic, deep cleaning hand wash with foamy soap added to every hand wash. This makes using the Smixin hand wash systems your best choice for ensuring proper hand hygiene.
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Source: Is hand washing better than hand sanitizer? - SMIXIN